Military Personnel Directorate

QUICK PHONE NUMBERS: Commercial area code and prefix (609) 562-XXXx  (DSN prefix is 562 )

Director . . . . . . . . . . . . . . . . . . . . . . . . . 2652

Customer Service Rep . . . . . . . . . . . . 4355

Solicitation . . . . . . . . . . . . . . . . . . . . . . .2652

Customer Service . . . . . . . . . . . . . . . . 3088

Freedom of information Reading Room

ID Cards . . . . . . . . . . . . . . . . . . . . . . . . . 2177

Retirement Services . . . . . . . . . . . . . .2666

Casualty . . . . . . . . . . . . . . . . . . . . . . . . . 4453

Awards . . . . . . . . . . . . . . . . . . . . . . . . . 5398

Promotions . . . . . . . . . . . . . . . . . . . . . 3305

OERs/NCOERs . . . . . . . . . . . . . . . . . .3688

Mobilization/SRP . . . . . . . . . . . . . . . 5582

Automation . . . . . . . . . . . . . . . . . . . . . . . . . 4493

Reassignments . . . . . . .. . . . . . . . . . . . . . . 5401

Passports (Official) . . . . . . . . . . . . . . . . . . .5762

Special Inquiries . . . . . . . .. . . . . . . . . . . . . 2954

Line-of-Duty . . . . . . . . . . . . . . . . . . . . . . . . .3147

Official mail and distribution . . . . . . . . . . 2724

Reproduction and printing . . . . . . . . . . . 3698

Publications and Forms . . . . . . . . . . . . . . 5144

Reference Center . . . . . . . . . . . . . . . . . . .4273

Army Substance Abuse Program . . . . . . .4011



Directorate of Human Resources Military

DHRM works in direct support of the commander and has operational access to the command group for military personnel management matters. Advises the installation commander and staff, and subordinate commanders and staffs, on military personnel management matters.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800-1600
(609) 562-2652 (DSN 562)

Retirement Services Office:

Responsible for the Retirement Services program at Fort Dix. Provides information and services on benefits and entitlements to Soldiers and Family Members preparing for retirement and to retirees and families.

Conduct Quarterly Pre-Retirement/Separation Briefings.

Provides individual personalized retirement ceremonies.

Host the Annual Retirement Appreciation Day.

Administers the Survivor Benefit Plan.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0930 1800
(609) 562-2666 (DSN 562)


Officer/Enlisted Personnel Management Section:

Maintains manual and automated personnel records of permanent party officer and enlisted personnel including ERB and ORB. Perform annual review of Records of Emergency Data (DD Form 93) and Service member's Group Life Insurance election (SGLV).

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5401 (DSN 562)


Promotion Section:

Screens, verifies, and identified selected Soldiers for promotion to the next higher grade under the Centralized Promotion System.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5401 (DSN 562)

Customer Service:

Responds to all inquiries and requests for personnel service support under the Military Personnel Service Support (MPSS) Program. Controls visits to MPD elements by those requesting information or support to ensure maximum effectiveness of response by scheduling appointments, and referring unusual inquiries or requests to appropriate element. Generates Identification Tags by request.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-3167 (DSN 562)


ID Card section:

Responsible for the update of the Defense Enrollment Eligibility Reporting System (DEERS). Provide common Access Cards (CAC) and other Official Identification Cards to Soldiers, Family Members, retirees, civilians, and contractors in New Jersey, Pennsylvania and Southern New York.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
Bldg 5418, Route 68, Fort Dix.
M-F 0800 - 1600
(609) 562-2177 (DSN 562)


Transition Center:

To provide the highest quality separation processes to Active Duty, Reserve and National Guard Soldiers in our community. This includes the timely and accurate preparation of DD Form 214's (Certificate of Release or Discharge from active duty) and the publishing of all separation orders.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5401 (DSN 562)


Actions/Operations Section:

Manages the Garrison military personnel strength and takes action to equitably distribute Soldiers. Monitors/manages readiness and conducts analyses, to include management of the Mobilization Cross-Leveling (MCL) system, and manage the personnel accounting program for officer and enlisted personnel.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5401 (DSN 562)


Personnel Reassignment:

Prepare/Process assignment instructions issued by HQDA. Conducts qualification screening for special instructions, medical, dental, security clearance and service obligation; initiates transfer actions as required. Process Temporary Change of Station (TCS) orders. Process applications for Concurrent Travel and assists in obtaining travel clearances.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5401 (DSN 562)


Official Duty Passports:

The primary mission is to provide instruction and assistance with applying for official and no-fee government passports. This section processes applications for active duty Soldiers and all family members who accompany their sponsor to an overseas assignment in a foreign country.

To ensure timely service, appointments are highly recommended.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-540/2842 (DSN 562)


Forms and Publications/Records Management

Process Reproduction/Printing Request, ordering forms for the ASA and assist with Army Records keeping guidance/training.

Locations/ Hours of Operations
6044 Doughboy Loop
M-F 0800 1600
(609) 562-5144 (DSN 562)


Automation Section

Monitors automated personnel accounting operations and audit reports. Analyzes and processes source data and documents required for maintenance of eMILPO files. Provides standard and special personnel data reports required by the installation command and staff. Provides monthly user performance reports, updates Department of the Army input to local systems and advises commander and staff on automated personnel data activities.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-4495 (DSN 562)


In/Out processing section:

Provide central in and out-processing for all incoming and departing Soldiers and Family Members. Ensure all Soldiers are In/out-processed IAW AR 600-8-101.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-3167/3088 (DSN 562)


Mobilization Section:

The primary mission is to facilitate the readiness check and validation of mobilizing and demobilizing Units/Soldiers. Manages mobilization scheduling, cross-leveling of personnel, SRCs, MUIC, receipt and processing of Mob Folders, TCS Orders, PDMRA, and Mobilized Awards.

Locations/ Hours of Operations:
5418 S Scott Plaza, Ft Dix
M-F 0800 1600
(609) 562-5582/2598/4271 (DSN 562)


Army Substance Abuse Program (ASAP):

Provides the full range of prevention services to identify, educate, train, and refer those who need help to enable mission readiness. Serves all components of the Army as well as civilian employees with the EAP. AR 600-85 governs the program.

Locations/ Hours of Operations:
5203 Maryland Ave., Ft Dix
M-F 0730-1630
(609) 562-4011/3088 (DSN 562)

For more information, visit www.military.mentalhealthscreening.org/chooselang.asp